![]() The System Information section of the Device Status page contains the following information: Otherwise, enter the IP address of the CopperCube (DHCP/Static) to view the page. If you are connected to the CopperCube using the fixed IP port, you can access the Status page by accessing the fixed IP. The Device Status page of your CopperCube can be viewed by entering the IP address of the CopperCube device into the address bar of your browser and accessing the web interface. ![]() This page contains a summary of the overall health of the CopperCube hardware, basic system information, and the status of the data archiving process and transmission to the cloud and/or the SQL database.Īll users have access to the Device Status page and do not need to log-in to the interface to view this page.ĭevice Status Page Accessing the Device Status page The Device Status page provides information on the general status of your CopperCube. Note: for Support to fully access the Cube, network access to the Cube on port 22 and port 80 is required the Cube also needs outbound access on port 80. These logs and queues allow users to check for data collection issues, storage errors within the Cube, and transmission problems.įor additional troubleshooting, you may need to contact Delta Technical Support or CopperTree Customer Solutions. More detailed information is available by examining the various troubleshooting logs and queue status pages. CopperCube allows users to troubleshoot some of their issues by using the GUI (graphical user interface).īasic diagnostics such as checking the collecting and sending of data are available on the Device Status page.
0 Comments
Leave a Reply. |